CERTIFICATE IV FRONTLINE MANAGEMENT
BSB40807

Course Outline

The Cert IV in Frontline Management is designed to teach you many of the skills of effective planning and leadership.  You will learn how to manage your own performance, as well as the performance of other staff and team members.

Additionally, you will develop a range of competencies that are required by to be an effective Frontline Manager including operational planning, developing team effectiveness and showing leadership in the workplace.

You will discover new ways to lead and manage your team, and through a range of electives you will have the opportunity to hone your skills in the industry/area of your choice.

Study Mode

Classroom attendance – one day per week for 10 weeks – 9:00am to 3:00pm

There are no pre-requisites for entry into this course – approx 45 -60 hours research 

Assessment methods

Consist of written materials, observation, reports and in class participation

Literacy and Numeracy Requirements

Students undertaking the Certificate IV in Frontline Management are expected to have sound skills in Literacy and Numeracy. Students will need to:

• Write effective assignments
• Deliver oral presentations to differentaudiences
• Produce quality documents such as assessment tools and student handouts
• Conduct extensive research
• Analyze a range of training, assessment and workplace documents. 

Participants with disabilities are encouraged to apply.

Certificate IV - AQF qualification descriptors:-

Purpose

The Certificate IV qualifies individuals who apply a broad range of specialised knowledge and skills in varied contexts to undertake skilled work and as a pathway for further learning. 

Knowledge:

Graduates of a Certificate IV will have broad factual, technical and theoretical knowledge in a specialised field of work and learning. 

Skills:

Graduates of a Certificate IV will have:

• Cognitive skills to identify, analyse, compare and act on information from a range of sources
• Cognitive, technical and communication skills to apply and communicate technical solutions of a non-routine or contingency nature to a defined range of predictable and unpredictable problems
• Specialist technical skills to complete routine and non-routine tasks and functions
• Communication skills to guide activities and provide technical advice in the area of work and learning.

Application of knowledge and skills:

Graduates of a Certificate IV will demonstrate the application of knowledge and skills: 

• To specialised tasks or functions in known or changing contexts
• With responsibility for own functions and outputs, and may have limited responsibility for organisation of others
• With limited responsibility for the quantity and quality of the output of others in a team within limited parameters.

Volume of learning:

The volume of learning of a Certificate IV is typically 0.5 - 2 years. There may be variations between short duration specialist qualifications that build on knowledge and skills already acquired and longer duration qualifications that are designed as entry level requirements for work.